Legal

Privacy Policy

Effective September 1, 2026

Banguera Cleaning Services LLC ("Banguera," "we," "us," or "our") respects your privacy. This policy explains what information we collect through this website and our cleaning services, why we use it, and the choices available to you.

Information we collect

We collect information you provide, such as your name, email address, phone number, service address, home details, requested service, preferred date and time, quote information, payment status, and messages. We also receive account information from our authentication provider and limited technical information such as browser, device, and security logs.

How we use information

We use information to create and secure your account, prepare estimates, respond to requests, schedule and provide cleanings, send service and account communications, process payments through our payment providers, maintain records, prevent fraud, improve the website, and comply with law. We do not use your information for unrelated marketing without your choice where required.

Text messaging and mobile information

If you separately opt in, we may send conversational texts about estimates, scheduling, confirmations, service updates, and support. Message frequency varies and message and data rates may apply. Reply STOP to opt out or HELP for help. Consent is not a condition of purchase.

We do not sell or share mobile information for marketing or promotional purposes. SMS opt-in data and consent records are shared only with providers needed to deliver the requested communications.

How we share information

We use vendors that process information on our behalf, including hosting, authentication, database, email/SMS, scheduling, and payment providers. They may use information only to provide those services. We may disclose information when required by law, to protect people or legal rights, or as part of a business transfer. We do not sell personal information.

Cookies and analytics

The website may use necessary cookies or similar technologies for authentication, security, and basic operation. If we add optional analytics or advertising technologies, we will update this policy and provide choices required by law.

Retention and security

We keep information only as long as reasonably needed for the purposes above, including service, accounting, dispute, and legal needs. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed completely secure.

California privacy choices

Depending on applicability, California residents may have rights to know about personal information collected, request access or deletion, correct inaccurate information, opt out of sale or sharing, limit certain sensitive-information uses, and receive equal service. We do not discriminate for exercising a right. To make a request, email bangueracleaningservices@gmail.com with the subject “California privacy request.” We may verify your identity, and we will respond within the period required by applicable law. You may also use an authorized agent where permitted.

Children

Our services are intended for adults. We do not knowingly collect personal information from children under 13.

Changes and contact

We may update this policy by posting a new effective date. Banguera Cleaning Services LLC
Bay Area, California
Text (510) 443-6502
bangueracleaningservices@gmail.com